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Essential Emotions FAQ

Essential Emotions Frequently Asked Questions (FAQs) DRAFT

Table of Contents

Essential Emotions Coaching Course Questions

1. How long will this coaching certification take?

30 days is the quickest, 90 days is average, but we recommend you complete your certification within 180 days (6 months). We find most coaches complete the course in 3 to 4 months.

2. What happens if I don’t complete it in 180 days?

You will have lifetime access to the course and can complete your certification at any time.

If you find you are struggling to complete the course, we suggest you find an accountability buddy in the Essential Emotions Coaches Facebook group and attend the monthly coaching calls.

3. How many hours total are the videos in the course?

It will take you approximately 6 hours to watch all the training videos in the course. You will also need to watch/attend at least one training or demo call (90 minutes). Additionally you will need to give 10 practice coaching sessions (approximately 1 hour each) and receive 3 coaching sessions for yourself (approximately 1 hour each).

The course should take you approximately 20 – 36 hours to complete, depending on the length of your sessions and the Demo/Resource recordings you watch.

Note that we are adding to the Resources and Demo section every month with our training calls and demos.

4.  Where can I find the coaching guide, breakthrough worksheet, and other materials I need to complete my certification?

All the materials you will need to reference for the certification course are available in the very first section of the course titled Downloadable Resources.

5. How many coaching sessions do I need to do and with how many people?

 You must give 10 (unpaid) practice Breakthrough sessions* with at least 3 different people, plus receive 3 Breakthrough sessions* for yourself. You will need to track your sessions (using the Client Tracker- found in Downloadable Resources) and submit a video recording of one session. 

We encourage you to practice with your fellow coaches (certified and in training). You can connect via the Breakthrough Trades Chat in our Essential Emotions Coaches Facebook group.  Trading with your fellow coaches is a great opportunity to become more comfortable in the process with other certified coaches or coaches-in-training. Additionally, if you need support in other languages there are multiple language specific chats in the Facebook group

6. How do I track my practice coaching sessions?

You will need to track your sessions using the Client Tracker available in the Downloadable Resources section of the course. Note the tracker is available in multiple languages, with additional languages coming soon.

7. When can I start doing coaching sessions for others?

You don’t need to wait to complete the course to begin your 13 required sessions (10 for others, 3 for you). Once you have your oils, sample vials, Essential Emotions book and/or app, have familiarized yourself with the Breakthrough Worksheet, and watched a demo of the process, you can start doing your own sessions.

8. Can I do my practice sessions with people who are not Essential Emotions Coaches or Coaches-in-training?

Yes, you can give practice sessions to people that are not Essential Emotions Coaches or Coaches-in-training. This is a wonderful way to start building your client base. For your first few sessions, we suggest choosing someone you’d feel comfortable with and that understands you’re new to this coaching process.

For the 3 sessions you need to receive, these must be from a fellow Coach-in-training, or a Certified Essential Emotions Coach.

9. Can I complete my coaching sessions online or do they have to be in person?

The coaching sessions can be done either online or in person. Remember one session needs to be video recorded to submit with your certification application.

Coaching Session Questions

1. What do you do in a session if you don’t have the oil(s) that come up for the client?

While it is ideal, it is not absolutely necessary to have the oils on hand for the process to work. In fact, if you are doing a session online, it is unlikely that the client will have those oils, especially if they are brand new to oils. Just know the work can begin before their essential oil arrives. As your client works with the oil description, their energy is already working. There are two options when someone doesn’t have the oil chosen: 

First, if the individual has access to essential oils:

Choose an oil from the companion oil list (you do not need to have them read the description for this oil), or another oil they have on hand. You can send them a sample of the oil after the session, or they can purchase their own.

Second, if the individual does not have access to any essential oils:

They can still invite the energy of that plant during their session to help them process through their emotion. Send them a sample of the oil after the session. 

For an example of how a session can be done without access to the essential oil that comes up in the process, watch the Cherie and Allison demo call from June 2023 in the Breakthrough Session Demos from Coaching Calls Section of your course. 

2. What if I have difficulty getting someone to talk about their emotions?

 Refer to the Identify section of the Coaching Guide and the videos in the Identify section of the course.

3. What if they aren’t connecting fully to the emotion so they can release it?

Refer to the Release section of the Coaching Guide and the videos in the Look Deeper section of the course. 

4. How long do you plan for a session?

The length of each session is paced by the client. Typically, sessions range from 30 to 60 minutes. Remember, this is not therapy, and you should not allow your clients to get into negative story telling mode. This extends the time and is not helpful to the process. If they get off track, lovingly bring them back to the emotion root and the process. 

5.  Do we need a coaching “contract” or coaching agreement before starting?

Some coaches find it helpful to define responsibilities and expectations. However, it is not necessary. This is based on each coach’s comfort level. There may be legal requirements depending on where you live. Be sure to check with your local agency.

A sample coaches agreement is available in the Downloadable Resources. Please note, these have not been translated into all languages yet. 

6. What do we do if we ask our client at the point in the Release process, begin the process of letting go of this emotion?” and they say NO?

Refer to the Release section of the Coaching Guide and the videos in the Look Deeper section of the course.

In the Process-Identify-Body section of the Coaching Guide, it talks about how you know when a physical issue is truly emotional, as opposed to a physiological response. Sometimes if the symptom is showing up in the body, it may not be tied to an emotion, so there is nothing to release. 

You may also want to refer to the Experts & Further Reading section of the Coaching Guide to broaden your understanding of the energy of mind-body science.

7.  I tend to get emotional while talking about emotions and holding space for someone. How do I manage that?

Refer to the Successful Coaching Principles and Prepare sections of the Coaching Guide.

8. Can we hug or comfort the client?

It is typically inappropriate to hug the client or go into caretaker mode through comforting. Everyone has different boundaries and interpretations of being touched. As a general rule, sessions should be hands off. One of the most powerful aspects of this process is to allow the client to sit with their uncomfortable emotions so they can be felt and released.

If you are working with a close loved one, you may wish to demonstrate appropriate affection at the end of their process, as long as they give their consent.

9. The person in my session felt disappointed. What do you suggest I do?

Validate their feelings and express your continued support.

 Ask them what specifically left them feeling frustrated or disappointed with the process.

Recognize that it may have been something you inadvertently did that made them feel uncomfortable or disappointed with the session. This is not usually the case, but it is important to stay open and humble to how you may have led the session.

 Alternatively, you may want to look up a related emotion like “Frustrated” in the Emotions Guide in the book and look through each oil associated with it. Then, read the Oil Descriptions to help you fine tune what their underlying emotion could be. You could revisit the first part of the Breakthrough Worksheet to dial into the emotion of “Frustrated” and go through the process again.

You can also invite the client to sit with their emotion for 24 hours and report back if they have additional clarity.

10. If the person has no experience with oils, should we start with any explanation about CPTG or how to use the oils?

Let them know that this setting is not the time to give a proper education on the power of essential oils, but that after the session you’ll let them know details about an upcoming class.

11. What do you do if there is a second party in the session who is energetically interfering with the person you are working with?

We do not advise spectators in the process as it interrupts the clients flow.

However, parents may want to attend with a young child (a minor), which is highly appropriate. At times, however, this might feel imposing for you and/or the child.

If you determine that an additional person needs to be present in the session, set clear boundaries before you begin about their role being to witness, not to answer or respond to what is said, unless specifically asked.

If there appears to be tension or it is creating an obvious block, you may want to ask the person who is interfering if they would allow privacy with the client. If the interfering person needs to be there, remind them of the set boundaries by asking them to let the child talk for themselves as much as possible. Use your intuition to respectfully guide the session.

Certification Questions

1. How do I apply for certification?

Certification Application Link

Refer to the Certification Checklist in the Coaching Guide and in the the Getting Started and How to Certify section of the course. 

PLEASE NOTE: Certification requirements have changed since the course videos were recorded. The most current information can be found in the Certification Checklist. We are working on updating the information in the course videos. We appreciate your patience and understanding.

2. Where do I upload the video of my recorded session?

On the certification application click “add file”. If you are having trouble uploading the video please save it in a sharable file folder and email the sharable link to Coach@essentialemotions.com

3. How long does it take to receive my certification?

It can take up to 2 weeks to review your application and will be sent to you via email. We encourage you to print out and display your certificate!

4. After I certify, when will I be added to the coaches worldwide directory on essentialemotions.com?

You will be added within 2 weeks after your certification application is approved.

5. What should I include in my bio when submitting my application?

We want your bio to be as unique as you so there is no wrong or right way to write it. However here are some helpful things to include that help potential clients know if you are a good fit for them:

● First & last name

● Where are you located?

● What languages do you speak?

● What is your passion?

● What got you to where you are now?

● Is there something unique about your offering as a coach?

● Do you have a target audience you feel especially drawn to working with?

● Ideal word limit- 100-150 (maximum 200 words).

6. Is there a renewal to keep my listing active?

There is no longer an annual renewal fee. Your certification remains valid and does not expire.

Marketing My Coaching & doTERRA Businesses Questions

1. Where can I access marketing graphics to advertise myself as a Coach?

Before you are certified you can advertise yourself as a coach-in-training only.

You can find the approved images in the Coach In Training Marketing Images section of the course. 

After you are certified as an Essential Emotions Coach you will be emailed approved images (along with your certificate) to advertise yourself as a Certified Coach, along with instructions on how to appropriately use the Essential Emotions logos and trademarks. Your emailed copies are the only place to access the images for Certified Coaches, so please save to your own computer.

2. How much should I charge for my practice sessions?

You should not charge for your practice sessions completed as part of your Essential Emotions Coach certification. 

3. After I am certified, how much should I charge for a breakthrough session? 

What you charge for your sessions and how you bundle them is a personal decision and should be based on your experience, knowledge, and additional skills you bring to the table. Never devalue what you have put into your growth as a coach.

After becoming certified, many charge within the range of $60- $90+ per session. Note that where you live will also influence how much you will feel comfortable charging. 

Some new coaches feel more comfortable starting on the lower end ($40-50) until they feel more confident. Others who are adding the Essential Emotions Breakthrough process to an existing coaching business start higher and energetically in line with their other coaching offers.

If you are having difficulty charging for your sessions, or determining the best price, watch the Money Breakthrough class in the Bonuses section of the course.

4. Can I enroll my client in doTERRA in the post-session follow-up call?

The purpose of the coaching session isn’t to enroll your client with a doTERRA membership. However, at some point they will be best served by purchasing a wholesale kit as opposed to just using the 1-3 oils that came up in their session.

At the end of the session, you will want to send oil(s) samples home with them, encouraging them to use these oil(s) along with their Breakthrough Worksheet.

Let them know you will be following up with them within a few days to see how they’re doing. If you are teaching regular oils classes, you can mention that you would love to invite them to an oils class in the near future.

The post-session follow-up call should center around their integration process.

You can reiterate the efficacy and power of essential oils for mood management and emotional release, particularly with consistent use, and that doTERRA has starter kit options that would greatly support their emotional and physical health goals. Most people will not purchase oils without further education, and this is an appropriate time to let them know when and where to get that education. If you aren’t actively teaching classes, you could schedule a one-on-one with them (online or in person) to present an Oils Basics class, or direct them to one of your uplines’ classes and attend with them.

5. How can I incorporate the Emotional Breakthrough process and my coaching into my doTERRA business?

Watch the Incorporating Essential Emotions Coaching into your doTERRA Business class in the Bonuses section of the course. 

6. How do I integrate other modalities?

The Essential Emotions process integrates well with many different modalities. We trust that you will intuitively know how to best integrate them together. This is a great opportunity to utilize the Essential Emotions Coaches Facebook group to ask your peers how they are integrating their modalities with the coaching course.

 Essential Emotions Book, App & Tools Questions

1. Where do I purchase the Essential Emotions Tools?

For US- https://essentialemotions.com/shop/

For international* – https://essentialemotions.com/international/ 
*Please note that in some languages/countries we are still working to get the 13th book and tools translated and published.

Learn more about the Essential Emotions tools in the coaching course:  Essential Emotions Coaching Course>Intro>Getting Started>Essential Emotions Tools

2. Do I need the Essential Emotions+ app?

The app isn’t required for coaching sessions, but can greatly enhance the experience for both you and the person you’re coaching. The new features make it a valuable tool to streamline and enrich your coaching journey. Here are some of the things included in the new app:

○ Complete book with hyperlinks in every section for smooth, quick navigation.

○ Fillable, email-able Breakthrough Worksheet for easy completion and sharing.

○ Access to the coaching course videos for on-the-go learning.

○ Written oil specific meditations (audio meditations coming soon),

○ Access to move with Jo, with a paid subscription to the Movement section in the app – your personal Feel it to Heal it experience is always accessible.

○The app now has the book and worksheet available in nine languages with more coming! This makes it easy to share the information with your clients in other areas who don’t have access to the book.

3. What languages are available in the app?

As of August 2025, Dutch, English, French, German, Hungarian, Italian, Portuguese, Romanian, and Spanish.

4.  I purchased an app previously called Essential Emotions. Is Essential Emotions+ the upgraded version?

No. Essential Emotions and Essential Emotions+ are two different apps. The original Essential Emotions app is no longer available to purchase and if you are using an existing version of the old app, you do not have access to the updates for oils beyond 2023, the new book layout, including the updated body and emotions guides, and the new breakthrough worksheet.

For the best experience, we highly recommend subscribing to the new app Essential Emotions+

5. Is Essential Emotions+ app free to download? Is there a subscription cost?

Yes, the app is free to download. The free download gives you access to limited oils, body, and emotions sections. The Breakthrough Worksheet is available via the app and free to all users.

There is a subscription cost
if you want to have full access to the all Oil, Emotion, Body, and Meditation sections. You can subscribe by clicking on “Access Now” when you log in.  You will receive a free 1 week trial before being charged.
If you wish to cancel your subscription, you will need to do so through your phone’s app management.
If you are a part of the Coaching Certification your course will be available in the “Course” tab

 The Oil, Emotion, Body and Meditation subscription is $19.99/year and contains the same content as the Essential Emotions book.

6. What is the Movement section of the Essential Emotions+ app?

The Movement section of the Essential Emotions+ app contains on-demand Somatic movement classes based on the concepts of the book with a new class every week. There are also quick Somatic Shorts designed to get you into your body quickly to help emotions move. The classes in the app are also know as “Move with Jo” or “Feel to Heal”.

7. How do I get access to the Movement section of the Essential Emotions+ app?

There is a separate subscription cost for full access to the Movement section.  You will be able to subscribe by clicking on “Access Now” when you go to the Movement section. You will receive a free two week trial before being charged. This free trial is available to anyone, including your coaching clients. This is a great way to introduce your clients to the Essential Emotions tools.

The Essential Emotions+ Movement section subscription is $15.99 per month.

8. Does it matter what email I use to log into the app?

Yes, if you want to also access your coaching course in the app, you must use the same email and password you use on the Essential Emotions website when logging into the app.

 If you’re still not seeing your coaching course videos after logging in with your coaching email and password, please contact coach@essentialemotions.com.

9. What can I do when an essential oil description is not in the book or app?

First, check that you have the most updated edition of the Essential Emotions book and/or Essential Emotions+ app.

If the oil is not listed in the current book*, search for an alternative oil with similar properties or that is from a similar part of the plant. (if you need ideas or suggestions feel free to reach out on the Coaches Facebook group to ask your peers).
*Note: some Limited Time Offer (LTO) oils are not listed due to timing and frequency of doTERRA’s release schedule.

10. What opportunities are available to me to share the certification program with others?

We have an affiliate program called Essential Emotions Connectors. Please go here to learn about it and fill out an application if you’d like to participate: https://essentialemotions.com/connectors/

Essential Emotions History & Development Questions

1. Who developed this course?

The Essential Emotions movement has been growing and evolving over decades. The first book (Emotions and Essential Oils) was published in 2012 with Amanda Porter as co-author. Since then, Amanda has continued to write the oil descriptions. In 2019 Natalie and Andy Goddard took the helm of the movement and expanded the tools and reach. In 2022 Cherie Burton and Robin Jones joined with Amanda and Natalie to develop the Essential Emotions Coaching Certification Course. Learn more in the History video in the Welcome Section of the course. 

2. Is it science based? How can we explain to mental health specialists how this is researched?

Yes, this work is grounded in the science of the mind-body connection. Learn about the training and experience the Mentor Coaches bring to this work in the Vision and History videos in the Welcome section of the course.

Additionally, near the end of the Coaching Guide you will find a list called Experts & Further Reading page, which is a list of resources to help you connect with and share the science behind the Emotional Breakthrough Process. However, remember the best resources you have are the oils and the process themselves. The experience is the best teacher. Download the Coaching Guide in the Downloadable Resources section of the course. 

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